HIPAA-Compliant Remote and Onsite Support

dmi Networking provides HIPAA-compliant remote and onsite support

dmi Networking can support your practice either with one of our support packages, or with our competitive hourly rates. Our remote support software provides us with encrypted remote support portals to your workstations, printers, servers, and networking equipment, giving us the ability to remote control your systems while staying HIPAA compliant.

Onsite Support

• Our onsite tech team has a combined 29 years of dental office support
• We cover clients with onsite technical needs within California, and our network of partners extends our onsite reach to other areas of the US

Remote Support

• Encrypted Remote Support Portals fully comply with HIPAA regulations
• One-Click Access to any device on your network by our techs, including your PCs, Server, Router, Network Printers and more
• Full Reporting of our remote support sessions are ensured, so that we know exactly who, when and where our techs have logged into your devices

Let Your IT Worries Go

• Managed Service contracts ensure continued compliance with HIPAA
• Full Network Monitoring for hardware errors ensure a quick response from our tech team
• Loaner PCs are always available to swap in for malfunctioning machines while they get fixed