Eric was very professional and thorough and clear in his explanations. I spent half of my 31 year career in tech support in a supervisory capacity and the remainder in customer service. I have to say that all of your techs are great They never talk “tech” talk and always come down to the user level. They follow through on their commitments and make sure that we are completely satisfied. This is the first time I worked with Eric and he was terrific

Joyce Litch, DDS, San Jose, CA